PLEASE REVIEW OUR RETURN GUIDELINES BELOW. ONCE YOU ARE READY TO BEGIN A RETURN, PLEASE CLICK HERE
If you’re not totally obsessed with your PKC Collection purchase, you may exchange or return it for store credit only within 30 days of purchase. Items must be returned in new, unworn, and unwashed condition with tags attached and cannot be labeled final sale. Items with stains, marks, perfume scents, bodily scents, accidental tears due to mishandling, or missing items such as: dress tie, included belt, etc., will not be accepted.
All returns must be processed through our online return portal. Any items not processed through our online portal will not be accepted and automatically returned to sender.
Please note the cost of a requested return label will be deducted from your store credit. Store credit never expires and will be issued in the form of a gift card.
Customers are responsible for all shipping charges both ways and are not redeemable as store credit.
In the unlikely case that there is a defect with the item(s) you have received we will gladly replace your item and pay for the shipping both ways. Please email us right away!
Any questions or concerns regarding an exchange please email us at PKCcollection@gmail.com
ORDER CANCELLATION POLICY
Please reach out to us via email ASAP. Our team will always attempt to accommodate your request. However, there will be a 3% charge (bank refund fee) deducted from your refund for any cancelled order. Please allow 5-10 business days for your refund to be credited to your form of payment.